Dispatcher
RooterMan of Chattanooga RooterMan of Chattanooga Harrison, TN Harrison, TN Full-time Full-time $800 - $1,500 a week $800 - $1,500 a week 21 hours ago 21 hours ago 21 hours ago Benefits/Perks Paid Training Career Advancement Flexible Scheduling Competitive Compensation Paid Holidays Company Overview 24-hour residential and commercial plumbing service and repair company looking for our next plumbing superstars! We are looking to hire highly motivated plumbers and drain cleaners who want to be a part of a team.
This is not your typical old-school plumbing shop- we are a fast-paced and one-of-a-kind operation.
We work together to make our customers happy and get the calls run- so we can go home to our families! Job Summary First and foremost, your role as a Client Care Representative/Dispatcher is vital to the success of the company.
You are the first chance to make an impactful impression on our customers.
You should approach your job with a sense of urgency.
You should be organized and efficient.
Be open to change and direction.
A tried-and-true method might not always be the best option so do not fear change and/or trying new stuff.
Responsibilities Promptly answer incoming phone calls Caringly assist callers with their needs.
Be their Superhero! Effectively communicate via LiveChat, Email, and other forms of electronic communications Accurately schedule repair appointments based on service area and scope of work Actively communicate with the Dispatch Team regarding availability and skill sets Assist other team members as needed to accomplish shared goals Qualifications Computer and data entry proficiency (Microsoft Office and iOS) Previous Call Center/Dispatch experience preferred Working knowledge of ServiceTitan is a plus Friendly, outgoing, and service driven.
Estimated Salary: $20 to $28 per hour based on qualifications.
This is not your typical old-school plumbing shop- we are a fast-paced and one-of-a-kind operation.
We work together to make our customers happy and get the calls run- so we can go home to our families! Job Summary First and foremost, your role as a Client Care Representative/Dispatcher is vital to the success of the company.
You are the first chance to make an impactful impression on our customers.
You should approach your job with a sense of urgency.
You should be organized and efficient.
Be open to change and direction.
A tried-and-true method might not always be the best option so do not fear change and/or trying new stuff.
Responsibilities Promptly answer incoming phone calls Caringly assist callers with their needs.
Be their Superhero! Effectively communicate via LiveChat, Email, and other forms of electronic communications Accurately schedule repair appointments based on service area and scope of work Actively communicate with the Dispatch Team regarding availability and skill sets Assist other team members as needed to accomplish shared goals Qualifications Computer and data entry proficiency (Microsoft Office and iOS) Previous Call Center/Dispatch experience preferred Working knowledge of ServiceTitan is a plus Friendly, outgoing, and service driven.
Estimated Salary: $20 to $28 per hour based on qualifications.
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